Perferred Suppliers
When submitting an enquiry through Spidercost, Sellers are automatically matched based on your location settings and the item you looking for. You have full control over who receives your enquiry. Exclude suppliers or invite your own.
Invite Suppliers
There are two ways to invite new Suppliers:
1. From "Get Prices" Page
- In the Basket Items table, under the "Suppliers" column, click on the number of suppliers for that item. For example, "2 suppliers."
- Click "Invite Suppliers" button.
- Search for a the company in the search and select.
- If you adding a new company you will be required to input their email address. (Don't forget to follow-up to ensure they recieved your invite.)
2. From "Compare Quotes" Page
If your quote Status is "Open" or "Lapsed" you can invite additional suppliers
- Click on the Quote you want to add suppliers to.
- Click "Invite Suppliers" button.
- Search for a the company in the search and select.
- If you adding a new company you will be required to input their email address. (Don't forget to follow-up to ensure they recieved your invite.)
Exclude Suppliers
Here, you can exclude suppliers from receiving quote enquiries. Uncheck the box to exclude the supplier, and select the desired method of exclusion. Click "OK."
Manage Supplier Contacts
To manage a specific supplier's details, from the Get Quotes suppliers pop-up, click on the name of the supplier.
Click on the "Supplier Contacts" button to manage contacts from the chosen company.
Select Preferred Contact
From the Supplier Contact pop-up, you can select the "Preferred Contact" i.e. the person who will receive your email enquiry.
Add a new Contact person
If you wish to send an enquiry to someone who isn't yet listed as a contact, click on "add them now" and enter their name and email address.